Global Emergency Care (GEC) is strategically investing in Uganda’s national Call and Dispatch Centre to transform how emergency medical services are delivered. In a country where every second can mean the difference between life and death, this system is the lifeline that connects patients in crisis to trained responders and hospitals. By contributing to ambulance teams, dispatchers, and Emergency Medical Technicians (EMTs) training, GEC, in partnership with the Ministry of Health ensure that even in low-resource settings, patients suffering from trauma, obstetric emergencies, or acute illness have a fighting chance at survival.

This work builds on GEC’s long-standing commitment to strengthening Uganda’s emergency care workforce. Since 2007, GEC has pioneered innovative training programs for Emergency Care Providers (ECPs), and now, through the Call and Dispatch Centre, we are extending that impact beyond hospital walls. The centre has already demonstrated success in Kampala, where coordinated dispatch has improved maternal and newborn outcomes by ensuring timely transfers to referral hospitals.

Looking ahead, GEC’s strategy is to scale this model across Uganda, training more dispatchers and prehospital providers while maintaining the technology and systems that make rapid response possible. With only one emergency physician per 3,570,000 people, Uganda’s health system depends on innovative, scalable solutions like this to close critical gaps in care. Your support directly fuels this vision—keeping ambulances on the road, dispatch systems operational, and frontline providers trained to act decisively when lives hang in the balance. Together, we can ensure that no emergency call goes unanswered, and no patient is left without timely, life-saving care.